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Terms and Conditions for Roc Outreach

Effective Date: 4/3/2025

Welcome to Roc Outreach. By accessing or using our services, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our services.

1. Services Provided

Roc Outreach specializes in lead generation, digital advertising, and marketing solutions for businesses, including but not limited to med spas and clinics. By using our services, you agree to the following terms of engagement.

2. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information necessary for campaign execution.

  • Allow Roc Outreach to use marketing data to optimize your campaigns.

  • Make timely payments as outlined in your service agreement.

  • Refrain from sharing proprietary strategies, reports, or software access with third parties.

3. Payment & Refunds

  • All payments must be made according to the agreed-upon plan.

  • If we fail to deliver the promised 50 high-quality leads in 30 days, we offer a money-back guarantee.

  • Refunds are not provided for completed services unless covered under our lead guarantee policy.

  • Any unpaid invoices may result in paused services or legal action.

4. Lead Generation Disclaimer

  • We guarantee the delivery of leads, but we do not guarantee that every lead will convert into a paying customer.

  • Roc Outreach is not responsible for the sales process after leads have been delivered to the client.

5. Service Modifications & Termination

  • Roc Outreach reserves the right to modify or discontinue any service with notice.

  • Clients may cancel services, but no refunds will be issued for work already performed.

  • If a client engages in fraudulent activity or breaches these terms, we reserve the right to terminate services immediately.

6. Intellectual Property & Confidentiality

  • All marketing materials, strategies, and ad creatives developed by Roc Outreach remain our intellectual property unless agreed otherwise.

  • Any confidential business information shared with us will remain private and will not be disclosed to third parties without consent.

7. Liability Limitation

  • Roc Outreach is not liable for any business losses, including revenue declines, that may arise from the use of our services.

  • We are not responsible for policy changes by advertising platforms (e.g., Meta Ads, Google Ads) that may impact results.

8. Governing Law

These Terms & Conditions are governed by the laws of [Your State/Country]. Any disputes will be resolved through arbitration in [Your Location].

9. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes indicates acceptance of the new terms.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

📧 Email: hello@rocoutreach.com
📞 Phone: 424-581-7629

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